Creating your new website starts with a conversation.
Our development process requires a little work from you and a lot of collaboration. And creates significant change in your business as a result.
Our website design process is simple
If you’re new to owning a business or have never worked with websites before, you’re sure to have some questions.
And our process is so different from any other website developer we’ve met, so we want to familiarize you with how we do things.
Frequently Asked Questions
If I’m only paying a fraction of the website cost each month, how do you make money?
Great question, and one we get a lot from other website developers. Over the balance of your two-year plan, you’re paying for a full website. But because we know small business owners like to budget, we’re keeping your expenses low for you
Will I have to pay a monthly fee forever? As long as I have my website?
No. Our monthly plans last for two years from the date you sign up. You can cancel at any time, pay the balance of your plan and take your hosting elsewhere.
If you remain with us after the two-year period, we have several options for you. You can continue paying monthly plan price and redesign your website for a fresh, new look. Or, you can take advantage of our discounted pricing and continue to receive updates, hosting and your domain name.
Do I have to sign a contract or pay any set-up fees?
Absolutely not. We’ve built our company on superior customer service. We know that when you work with us, we’ll exceed your expectations. If you are unhappy for any reason, you can simply stop paying for our services. If you’re happy with what we’re doing for you (and we know you will be), you’ll stick around. It’s as simple as that!
How long will it take before my website is ready?
Usually, we can have a website ready to launch within about four weeks. However, you will have homework during the process. After all, we can’t launch a website without content and some other valuable information! Our client portal will allow you to communicate with your designer, respond to questions, request changes and upload your content. The more actively involved in the process you are, the faster we can do our job!
I’m hearing talk about making sure that websites are optimized for mobile. What does that mean and will my website be optimized?
Yes! A mobile-optimized website can be viewed easily on a mobile device (like a smartphone) without the visitor having to zoom in to see the text. It automatically resizes the site so it’s easy to read. Google only ranks optimized sites, so you better believe that yours will be! All of our websites are compatible with all devices (tablets, smartphones, etc.). Regardless of what type of device your audience is using to view your website, it will be user-friendly and easy to read and navigate.
I already have a domain? Do I have to pay for another one?
A domain name is included in every package we offer. However, if you already have your own domain, we can absolutely use it. Let us know that you would like to use your own domain and we will ensure it’s set up properly.
Do I need to find a website host?
Nope. We include website hosting in all our packages to ensure your peace of mind. Don’t worry about needing to upload a website, create email addresses, install software, etc. We’ll take care of all that for you!
What if I don’t like the website you’re creating for me?
Ah, but you will! How do we know? You’ll be involved in every step of the process. We don’t just create a website without your input. Our extensive intake questionnaire gives us loads of information about you and your business, so we can create a website that matches your company’s brand, goals and ideal clients. You’ll also have direct access to your designer, who will be in touch with you every step of the way. Every package includes unlimited revisions until you are completely satisfied.
I already have a Gmail (or Yahoo) email address. Why do I need one with my domain too?
We believe that your business looks more professional when you use a domain-based email (email@example.com) vs. a free email service. Every package includes email addresses for you and your employees
How much will my new website cost?
That simply depends on the package you choose! Our packages range from $95 to $259 per month for a total of 24 months. Take a look at our packages and choose the best solution for your business needs.
Are regular content updates included?
All of our websites are designed in WordPress, a content management system that allows you to make changes on your own. Our $159 and $259 packages also include monthly updates done by your dedicated designer.
Will I have links to my social media platforms on my website?
Absolutely! All of our packages include social media integration, allowing you to share your content effortlessly.
Will you show me how to use my website?
Of course! Once your website is complete and ready to go live, we’ll provide you with all your log-in materials and show you how to use the content management system. Even after your website is live, you’ll always have access to us.
How do I cancel my website?
If you want to cancel your website for any reason, contact us immediately. We’ll cancel your subscription, no questions asked!
Why should I pay a monthly fee for a website instead of paying a flat rate?
Technology changes every day. Within a year, the custom website you spent $2,500 (or more!) on will be outdated and in need of a refresh. At our most popular package price ($159 a month), you would have spent less in a year to have a website that is still relevant, being updated constantly and guaranteed to be up to par with website trends.